Industree Group Pty Ltd Privacy Policy

1. Introduction

This Privacy Policy applies to all users of our website and services. By accessing our website or using our services, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect personal information from you to provide our services and improve your experience. The types of personal information we may collect include:

• Personal Identifiable Information: Such as your name, email address, phone number, and postal address when you register an account, place an order, or contact us.
• Payment Information: Payment details required to process your orders securely.
• Technical Information: Information about your device and internet connection, including your IP address, browser type, and operating system.
• Usage Data: Information about how you use our website, including your browsing actions, patterns, and any content you view or interact with.
• Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies to enhance your browsing experience.

3. Use of Cookies

Cookies are small data files stored on your device that help us provide a better user experience. We use cookies for various purposes, including:

• Essential Cookies: Necessary for the operation of our website.
• Performance Cookies: To analyse website usage and improve performance.
• Functional Cookies: To remember your preferences and enhance your experience.
• Targeting Cookies: To deliver relevant advertisements and track ad campaign performance.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

4. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

• Processing Transactions: To process your orders, manage your account, and provide customer support.
• Improving Our Services: To understand how our website is used and to enhance user experience.
• Marketing Communications: To send you promotional materials and updates, provided you have given your consent.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

5. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
• Legal Requirements: We may disclose information if required by law or to respond to legal processes.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have provided your explicit consent.

6. Testimonials

With your consent, we may post your testimonial along with your name on our website. If you wish to update or delete your testimonial, please contact us at contact@industree.com.au.

7. Security and Data Encryption

We take the security of your personal information seriously and employ various measures to protect it:

• Data Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information, such as payment details, during transmission.
• Access Controls: Access to personal information is restricted to authorized personnel only.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Regular Audits: We conduct regular security audits to ensure our systems are secure and compliant with industry standards

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required

9. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Correct Your Information: Request correction of any inaccurate or incomplete personal information.
• Withdraw Consent: Withdraw your consent for us to process your personal information at any time.
• Opt-Out of Marketing: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at contact@industree.com.au

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites you visit.

11. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the updated policy will be effective upon posting. We encourage you to review this policy periodically for any updates.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Industree Group Pty Ltd
3 Blade Close, Berkeley Vale, NSW
Email: contact@industree.com.au
Phone: 1800 276 872

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for choosing Industree Group Pty Ltd.