Industree Group Pty Ltd – Website Terms and Conditions
Last Updated: 17/09/2024
Welcome to the Industree Group Pty Ltd ("Company," "we," "our," or "us") website located at www.industreegroup.com.au ("Website"). These Terms and Conditions ("Terms") govern your use of our Website and any products, services, and content provided through the Website (collectively, the "Services"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website and the Services.
1. General Information
Company Name: Industree Group Pty Ltd
ABN: 83 124 894 033
Address: 3 Blade Close, Berkeley Vale, NSW, 2261, Australia
Email: info@industree.com.au
Phone: 1800 276 872
These Terms apply to all users of the Website, including customers, vendors, and browsers.
2. Acceptance of Terms
By accessing or using the Website, you represent that:
- You are at least 18 years old and legally capable of entering into a binding contract;
- If you are using the Website on behalf of a company, organisation, or other legal entity, you have the authority to bind the entity to these Terms;
- You will use the Website in compliance with all applicable laws and regulations.
3. Changes to Terms
We reserve the right, in our sole discretion, to modify or replace these Terms at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after such changes constitutes acceptance of the new Terms. We encourage you to periodically review the Terms to stay informed of updates.
4. Products and Services
4.1 Product Descriptions
We make every effort to provide accurate descriptions of our products. However, we do not warrant that the descriptions are accurate, complete, or error-free. Images of products are for illustrative purposes only.
4.2 Pricing
All prices displayed on the Website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct pricing errors at any time.
4.3 Availability
Products and services offered on the Website are subject to availability. We do not guarantee that items listed will be available at the time of your order. In case a product is unavailable after you have placed an order, we will notify you as soon as possible and may offer alternatives or a refund.
4.4 Order Acceptance
Your submission of an order constitutes an offer to purchase. All orders are subject to acceptance by us, and we reserve the right to cancel any order at our sole discretion, including in the case of pricing errors, insufficient stock, or fraudulent activities.
5. Payment Terms
5.1 Payment Methods
We accept payment through various methods, including credit/debit cards, PayPal, and bank transfers. By submitting payment information, you represent that you are authorised to use the designated payment method and authorise us to charge the full amount of your order to the payment method you provide.
5.2 Payment Security
We use third-party payment processors to ensure secure payment transactions. However, we are not responsible for any issues, errors, or breaches associated with third-party payment providers.
5.3 Non-Payment
If your payment method is declined or not processed successfully, we may cancel your order without notice and refuse future transactions.
6. Shipping and Delivery
6.1 Shipping Policy
We ship products within Australia and, where applicable, internationally. Shipping costs and delivery times vary based on the destination and shipping method chosen at checkout. Delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by external factors, such as carrier issues or customs clearance.
6.2 Risk of Loss
Risk of loss for all items purchased passes to you upon delivery to the carrier. Industree Group Pty Ltd is not responsible for lost or damaged items once they are in the carrier’s possession.
7. Returns and Refunds
7.1 Return Policy
We accept returns in accordance with Australian Consumer Law. If you are not satisfied with your purchase, please contact us within 14 days of receiving the product to arrange a return, refund, or exchange, subject to the conditions below.
7.2 Conditions for Returns
- Products must be returned in their original, unused condition with all packaging and labels intact;
- You must provide proof of purchase (e.g., a receipt or order confirmation);
- Return shipping costs will be borne by you unless the product is defective or incorrectly supplied.
7.3 Refunds
Refunds will be processed via the original payment method. We reserve the right to inspect returned products before issuing a refund.
8. Intellectual Property
8.1 Ownership
All content on the Website, including text, images, graphics, logos, videos, and software, is owned or licensed by Industree Group Pty Ltd and protected by copyright, trademark, and other intellectual property laws.
8.2 Limited License
You are granted a limited, non-exclusive, revocable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from the Website's content without our express written consent.
8.3 Trademarks
All trademarks, service marks, and logos displayed on the Website are the property of Industree Group Pty Ltd or their respective owners. You may not use any of these marks without prior permission.
9. Limitation of Liability
To the fullest extent permitted by law, Industree Group Pty Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- Your use of or inability to use the Website;
- Any unauthorised access to or alteration of your transmissions or data;
- Any errors or omissions in the content provided on the Website;
- Any products or services purchased or obtained through the Website.
10. Disclaimer of Warranties
We provide the Website and Services "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be error-free, secure, or available at all times.
11. Indemnification
You agree to indemnify, defend, and hold harmless Industree Group Pty Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of the Website, violation of these Terms, or infringement of any intellectual property or other rights of any third party.
12. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume any responsibility for the content or practices of third-party websites.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and will not affect the validity or enforceability of the remaining provisions.
15. Termination
We reserve the right to terminate or suspend your access to the Website, without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Website will cease immediately.
16. Contact Information
If you have any questions or concerns about these Terms or the Website, please contact us at:
Industree Group Pty Ltd
3 Blade Close, Berkeley Vale, NSW 2261
Email: info@industree.com.au
Phone: 1800 276 872
By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.